Support

Need a hand? Email [email protected] and we'll get back to you, usually within a couple of days. You can also tap Give feedback on the Profile tab in the app, which tells us which version you're using.

Common questions

What is Drop Day?

A music club app. Your club takes turns "dropping" an album or track on a schedule, everyone listens and rates it, and you talk about it together.

How do I join a club?

Drop Day is in beta on iPhone right now, so joining works a little differently:

First you need a beta invite. Email [email protected] and we'll send you a TestFlight invite.
Install Apple's free TestFlight app, open the invite on your iPhone, and install Drop Day from there.
Sign up in the app with the same email address, and we'll add you to a club.
After that you can start your own clubs and invite anyone who's already in the beta.

I forgot my password.

On the sign-in screen, tap Forgot password?. We'll email you a code; type it in the app with your new password. No email? Check your junk folder, or write to [email protected] from the address you signed up with.

How do I turn notifications off?

Open a club and scroll to Notifications to choose which ones you get from that club. To turn them all off, go to your iPhone's Settings, then Notifications, then Drop Day.

Which music services work with Drop Day?

Pick your favourite on your Profile and listen links open there. Spotify, Apple Music, YouTube Music, Amazon Music, Tidal, Deezer, SoundCloud, Bandcamp and more are supported.

How do I leave a club or delete my account?

To leave a Drop Rotation, open it and tap Leave this Drop Rotation. To leave a club, ask its Club Admin, or email us. To delete your account, go to Profile > Account > Delete account in the app. See our Privacy Policy for what happens to your data.

How do I report a problem or another member?

Press and hold a chat message or rating comment, then tap Report or Block. You can also report or block someone from their profile (tap them in the club's member list). We look at every report within 24 hours. For app problems, use Give feedback on the Profile tab.